Last updated: May 2026
 

1. Who We Are

Sketchd Studio is a creative agency based in London, United Kingdom. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

2. What Data We Collect

When you use our contact form, we collect:

• Your name

• Your email address

• Any information you choose to include in your message

If you purchase a digital product, we may also collect billing information processed securely through our payment provider.
 

3. How We Use Your Data

We use the information you provide to:

• Respond to your enquiry

• Send you information about our services, offers, and digital products (only where you have given consent)

• Process and fulfil digital product purchases

• Improve our website and services

We will never sell your personal data to third parties.
 

4. Email Marketing

If you opt in to receive emails from us, we will send you updates about our services, new digital products, and relevant content. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We use a third-party email platform to manage our mailing list, and your data will be stored on their servers in accordance with their own privacy policy.
 

5. Legal Basis for Processing

Under UK GDPR, we process your data on the following legal bases:

• Consent — where you have opted in to marketing emails

• Legitimate interests — to respond to enquiries and improve our services

• Contract — to fulfil digital product purchases
   

6. Data Retention

We retain your data only for as long as necessary. Enquiry data is kept for up to 24 months. If you unsubscribe from our mailing list, we will remove you promptly and retain only a suppression record to ensure we do not contact you again.
 

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent for marketing at any time

• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us through our website.
 

8. Cookies

Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser. We will provide a separate cookie notice where required.
 

9. Third-Party Services

We may use third-party tools including website hosting, email marketing platforms, and payment processors. These providers have their own privacy policies and we ensure they meet adequate data protection standards.
 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
 

11. Contact

If you have any questions about how we handle your data, please get in touch through the contact form on our website.